Desire Collections

Sales Dashboard — User Manual

Version 1.2 · August 2026

1Getting started

RoleCan do
👑 System AdminEverything. Protected — no one else can reset or remove this account.
🛡️ AdminEverything + add/remove users and reset their passwords.
👤 StaffAll daily work (orders, customers, payments, reports). No user management.

2The sales flow

① Inquiry → BookCustomer asks from FB · record it with photo · 50% advance = Booked ② PurchaseItem bought in Malaysia (RM price) ③ Batch arrivesGoods reach Dhaka together ④ CollectInside Dhaka: COD · Outside: pay first ⑤ DeliverHand over & close

Every entry moves through these statuses: InquiryBookedPurchasedArrived DhakaDelivered  (or Cancelled — the advance is kept as income, per the non-refundable rule). An Inquiry is not counted in sales or dues until it becomes Booked.

3Home

4Orders

Delete vs Cancel: Cancel keeps the record and the forfeited advance as income. Delete erases the order, its payments and photos permanently — use only for entry mistakes.

5Batches

6Customers

7Money & margin

Net margin = Selling price − (RM cost × rate) − order expenses − share of batch costs

8Backup & safety

Forgot a password? Any admin can reset staff passwords from Settings → Users. Only the System Admin can change the System Admin password — keep it written somewhere safe.
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